Emergency line: +45 75 33 12 76
Every day, all year. Outside normal hours an on-call surcharge applies – we tell you the price on the phone before we leave.
What we respond to
- Burst or leaking water pipes and radiators
- Blocked drains, toilets and soil stacks
- Heating failure – boiler, heat pump or district heating unit not working
- Leaking hot-water cylinder or no hot water
- Frozen and burst pipes in winter
- Smell of gas – always call 112 first, then us
While you wait for the technician
- Turn off the waterThe main stopcock is by the water meter. Leaking radiator: close both valves on the radiator.
- Switch off power to the boilerIf water is dripping onto electrical installations.
- Take photosYour insurer will ask for documentation of the damage.
Fast response across the area
From our base in Billund it is under 20 minutes to Grindsted, Give, Sdr. Omme and Vorbasse – and around 30 minutes to Vejle. Our vans are fully equipped, so most emergencies can be fixed on the first visit.
See also our guide: How to avoid frozen and burst pipes.
What does an emergency call-out cost?
We always state the hourly rate and on-call surcharge on the phone before we leave. There are no hidden fees.
Do you also come at weekends and on public holidays?
Yes. The emergency service covers every day of the year.